Recognizing emotions as real is a key step in developing emotional intelligence. Without this recognition, an individual is at risk of burnout. Often, individuals and employees try to mask or power through their emotions and subsequently, “burnout”.

Research has supported the notion that if we don't deal with workplace stressors, there is a profound impact on employee retention and well-being. Employees who try to power through because of the organizational culture aren’t able to be their best selves at work. ‘The Great Resignation’ is not happening, in part, because people are realizing what's valuable and important to them.

When one experiences burnout, one should:

  • Examine what they are feeling
  • Label the emotion
  • Reflect on responses to the labeled emotion
  • Identify a strategy to address the emotions; and
  • Take realistic, transparent, and immediate action

Why Emotional Intelligence is Good for Business (Dr. Airies Davis)

Burnout has a negative affects organizations as a decrease in company morale, reduced production, increased turnover, and lower bottom line profits.

Organizations should effectively address emotional well-being, recognize workplace stressors, and reduce or eliminate them to support their employees. They should have resources that validate and address the feelings and concerns of employees. Employers now understand how emotional intelligence can prevent workplace burnout. Successful organizations are investing in emotional health to promote a healthier workplace culture, which is not only good for their bottom line but employee health and satisfaction as well.